For a same day appointment with your doctor, please call:
250.656.4114
If you think you require urgent extreme life-saving care, please call 9-1-1.

Ocean Pier Medical Clinics may use an automated phone assistant to help collect administrative information and summarize calls for staff follow-up. This helps the clinic manage call volume and route requests more efficiently. 

FAQs

​Is the assistant giving medical advice? No. The assistant is for administrative support only. It does not provide medical advice, diagnosis, treatment, triage, medication instructions, or emergency care.
Are calls recorded or summarized? Calls may be recorded, transcribed, and summarized to help clinic staff follow up. Callers should avoid sharing unnecessary sensitive information and should call 911 or go to the nearest emergency department for medical emergencies.
Who reviews the information? Clinic staff review the relevant summaries and follow up as needed. The assistant does not independently book appointments or make clinical decisions.